White star-shaped sparkle icon on a black background.

Do you wonder who we are?

We combine CX strategy with deep business consulting to create marketing that works – inside and out.

The strategic thinking of consultancy

We consult to deeply understand the change needed for growth

Consulting services

  • Business vision, goal and KPIs frameworks

  • Digital change and transformation strategies

  • Martech stack system planning – CRM, automation, AI and more

  • Website user journeys and scope development

  • Co-created ideal customer experience maps to set your strategy

  • Customer lifecycle planning

  • Loyalty strategy creation

  • In-house team training, presentation and workshop facilitation

Request our services
Request our services

With the power of agency

Grow your brand with creative and channel expertise

Strategy

  • Brand strategies to grow your engagement

  • Omnichannel marketing strategies

  • Go-to-market plans

  • Data and analytics measurement plans

Channel management

  • Event creation and management

  • Email journey design and development

  • Social media and web content plans with SEO

  • Digital advertising management

Request our services
Request our services

Hi, I’m Andrew

Andrew Ritchie – Founder and Principal Director
Your Marketing and Tech Guide

A young man with short, light brown hair and blue eyes smiling at the camera in a room with dark chairs and wooden floors.

Over 25 years of experience have turned me into a business, marketing and technology triple threat and have led me to start Wonder Works Digital. I help businesses like yours navigate the world of marketing (aka set your direction) and craft a customer-centric roadmap (think customer strategy). We then turn that map into action with plans across people, process and tool needs.

You’re in good hands with me and my team of fast-paced, problem-solving and hands-on strategic thinkers to workshop solutions, develop strategies or simply implement marketing. We’re here for SEO-driven copywriting, new website development, CRM planning, social posts, digital advertising, great email journeys and more.

Andrew's consulting services
Andrew's consulting services
  • Gradient background with shades of teal and dark blue blending smoothly.

    We build relationships with HEART

    We work with purpose, understanding that what makes the difference in a work place – and for a customer – is people. Therefore we take the time to understand your business, team issues and customer pain points to improve with care.

  • Gradient background with shades of purple, pink, orange, and yellow.

    We communicate with HONESTY

    The biggest enabler to change and quicker decision-making is honest conversations. We pride ourselves on not shying away from difficult conversations if they will ultimately help your business grow.

  • A colorful abstract background with green and blue shades and geometric shapes.

    We deliver at SPEED

    We’ve been told time and time again, ‘Wow, you have delivered such great work, so quickly!’. Our team don’t just bring marketing and digital expertise, they know how to GSD (Get Stuff Done).

  • We create experiences with WONDER

    We create experiences with WONDER

    We inspire ourselves, you and your customer with wonder through everything we do. Whether it’s new strategic directions, creative ideas or ways to motivate staff – we bring wonder to the experience.